Terms & Conditions
Terms of use for SmartCarRental.com
1. About SmartCarRental.com
SmartCarRental.com is a comparison service that helps you find and compare car rental offers from various providers. We are an intermediary and partner of DiscoverCars.com, who handles the actual booking process.
By using our website, you agree to these terms and conditions. Please also read our privacy policy for information about how we handle your data.
2. Our role as an intermediary
SmartCarRental.com is not a car rental provider. We provide a platform to compare prices and offers from various car rental companies through our partner DiscoverCars.com.
When you make a booking through our website:
- You enter into an agreement directly with the car rental provider and DiscoverCars.com
- The car rental provider's and DiscoverCars.com's own terms apply to the booking
- Payment and customer information are handled by DiscoverCars.com
3. Bookings and cancellations
All bookings made through SmartCarRental.com are handled by DiscoverCars.com. For information about booking terms, cancellation policies, and changes, see DiscoverCars.com's terms.
Generally:
- Free cancellation up to 48 hours before pickup
- Ability to change your booking at no extra cost
- Specific terms may vary depending on provider and offer
Read our guide for first-time renters for tips on how the booking process works.
4. Prices and payment
We strive to show accurate and up-to-date prices. All prices shown include mandatory fees where possible. The final price is confirmed at the time of booking with DiscoverCars.com.
Payment is made directly to DiscoverCars.com or to the car rental provider at pickup, depending on the selected payment option.
5. Limitation of liability
SmartCarRental.com is not responsible for:
- The car rental providers' services, vehicles, or actions
- Any errors or deficiencies in bookings handled by third parties
- Damages, losses, or costs arising in connection with the car rental
- Temporary interruptions or errors on the website
In case of any problems with your booking or rental car, contact DiscoverCars.com's customer support, which is available 24/7. See our FAQ for common questions and answers.
6. Intellectual property rights
All content on SmartCarRental.com, including text, images, logos, and design, is protected by copyright and belongs to SmartCarRental.com or its licensors. Content may not be copied, distributed, or used without written permission.
7. Links to third parties
Our website contains links to external websites, primarily DiscoverCars.com. We are not responsible for the content on these websites and recommend that you read their terms and privacy policy.
8. Changes to the terms
We reserve the right to update these terms at any time. Significant changes will be announced on the website. Continued use of the service after changes means you accept the new terms.
9. Applicable law
These terms are governed by the laws of New Zealand. Any disputes shall first be resolved through negotiation. If this is not possible, the dispute shall be settled by the courts of New Zealand.
10. Contact
If you have questions about these terms, please contact us.
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